(South East)

J H Cleaning Services are an independent company with progressive management who will provide multiple, one-off or regular maintenance cleans tailored to your specific requirements

 

 

We provide a comprehensive range of cleaning services and associated products to satisfy individual client needs and budgets.

 

 
 

We recognise every client has an individual need. We will strive to identify and supply the service level to that need; we will make recommendations and suggest specifications thus enabling you to make an informed choice of the programme that best suits your requirements.

 

 

 JH Cleaning Services will continue to implement and refine both new and traditional methods of service enabling us to accommodate all our customers’ unique requests at a competitive price.

 

 

 
JH Cleaning Services target is to raise both its professional status and standards in the eyes of our clients both present and future, primarily through training, education and of course, results.

 

From conception, the principle aim of JH Cleaning Services has been to establish minimum standards within our chosen fields of the cleaning industry. The Company has the dual aim of safeguarding the reputation of its customers and by extension our own reputation. We achieve this in the following way:

 

As JH Cleaning Services believes that proper training together with the knowledge, understanding, and skill acquired through that training, is so vital to the maintenance of standards, the Company has an ongoing commitment to the education and training of its staff.

 

By means of this comprehensive training program, JH Cleaning Services believes it can uphold its promise to potential customers that at each of its visits the highest of standards of both service and workmanship are maintained.

 

We also operate the company to promote the ideas of fair pricing, exceptional service, an effective complaints procedure and adequate liability protection - in a way that ensures optimum customer satisfaction at all times.

           

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We Are:

 

Customer focused                                               Competitive

Committed                                                                    Consistent

 

 

 ·    JH Cleaning Services is a customer driven company. The main aim of the company is to accommodate all our customers’ ever changing needs.

·  JH Cleaning Services and its dedicated staff are totally committed to providing all of our customers the best possible standards of service.           

·    The service provided by JH Cleaning Services is consistent from the outset.

·    JH Cleaning Services promises to provide all of our customers a Quality service at Competitive prices.

 

 
 

Acceptance of the contract will put into effect our planning procedures thus ensuring all aspects of the chosen specification are meticulously planned, thereby alleviating your field management of pressure from one major aspect of the overall production process.

 

Key areas of contract implementation are health & safety issues and staff awareness that we support by continuous training programmes to cover:

 

·    Cleaning procedures and standards

·    Safe use of equipment and products

·    Health and Safety regulations

 

·    Method statements on risk assessment

 

With excellent communications and security identification by providing each operative with a company ID card as required, we generate confidence from both our own personnel and our clients. For highly secure areas, we can put in place far more stringent vetting procedures.

 

Ever changing national, international and environmental legislation and the abundance of cleaning companies in the market place, identifying and engaging a reliable and experienced one is difficult and can be expensive, so why consider JH Cleaning Services?

                                                                                                                   

·    Our consistent client retention and growth record

 

·    Multi market experienced management and cleaners

 ·    Stable, well trained and equipped, motivated work force.

·    Fairness in employment issues  

·    Complete awareness of Health & Safety regulations, COSSH and Risk Assessments

 

·    Quality control systems to maximise client satisfaction.

 

·    Understanding of Industry and Personnel legislation

·    Personal approachable style

 

By combining these points we have developed a system that works effectively whilst keeping costs within budgets.

 

The selection of JH Cleaning Services for our proved competence and experience will be a positive management decision for YOU.

 

Health & Safety

JH Cleaning Services ensures that all staff -

 

    ·    are trained and introduced to COSHH

    ·    are fully comprehensively insured

    ·    have PPE (Personal Protective Equipment)

    ·    comply with all existing and new health and safety regulations

    ·    perform regular checks and maintenance on all equipment

 

Flexibility

This is a key principle at JH Cleaning Services - we always try to remain flexible enough to accommodate our clients' needs...

 

In view of this JH Cleaning Services provides, regardless of the size of the task -

 

    ·    simple and flexible contractual arrangements

    ·    individually planned and budgeted work schedules

 

Current technology

 Is essential to attaining the highest standards of quality, and nothing less will do...

 

JH Cleaning Services only uses -

 

    ·    state-of-the-art machinery

    ·    environmentally friendly equipment to minimise the usage of chemicals

    ·    specialist teams for specialist work 

 

Professionalism and quality 

Is key to achieving our goal of the highest standards and scrupulous attention to detail...

 

JH Cleaning Services insists on -

 

    ·    fully supervised work

    ·    professionally trained staff

    ·    weekly quality audits

    ·    close team work between operatives, supervisors and management

    ·    performance based incentives

    ·    ID badges carried by all staff

Communication 

JH Cleaning Services employs -

 

    ·    regular customer feedback

    ·    a system of  approachable field management

    ·    a personalised approach

    ·    a formal customer service programme

 

Reliability

 

Is imperative, in order to achieve our stated goals...

 

JH Cleaning Services ensures -

 

    ·    prompt service

    ·    fully trained and experienced staff

    ·    ample resources to tackle each job 

 

Charter

    ·    To encourage our clients to regard our personnel as an asset, for they are our greatest resource.

    ·    To treat our staff fairly and understanding the overall outline of current legislation for staff welfare.

 

    ·    To behave in an aware and responsible manner and to demonstrate a clear understanding of environmental issues.

    ·    To recruit the correct calibre of staff and maintain a high level of morale and loyalty by rewarding people accordingly.

 

 

Established company objectives are to provide clients with:

 

    ·    Competitive Price Structures

 

    ·    Assured Quality of Service

 

    ·    Commitment and Confidence

 

    ·    Quality with Confidence

 

COMPANY'S QUALITY POLICY

 

JH Cleaning Services are committed to the provision of a service that complies in all respects with the requirements contained in contract.

 

The business will give careful attention to customer needs, including on-time deliveries, competitive prices and the maintenance of service integrity. This is endorsed by the provision of an internal documented quality system, audited at regular intervals.

                                                                      

Each member of staff is aware of the business' commitment to quality. and are required to observe quality requirements at all times.

 

 

 

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OUR COMMITMENT TO YOU

 

Our "no worries" guarantee means that you can always rely on any job we undertake being done: on time, on budget and to the very highest standard.

 

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Having now had the opportunity of providing you with an overview of our company, we would like to talk to you personally.

 

Our priority is to obtain a complete understanding of your requirements. We would welcome the chance to discuss with you your company’s specific needs and our capabilities. We are confident we can become a cornerstone to your business, enhancing both your customer’s perception and your sales.

 

 

 

 

J H Cleaning Services firmly believe that…

 

"Our Company is the final interface between the happiness of your customer and you."

 

 

© JH Cleaning Services 2011